Payday Loans FAQ
A payday loan is a small unsecured loan, usually for $100 to $500, which is designed to meet your financial needs until your next payday. Essentially, you are making out a check for the advanced loan amount, plus a fee, to be held until your next payday.
Payday loans are also known as cash advances, short term loans, payday advances, cash loans, fast cash, fast loans, bad credit loans, deferred deposit, and a number of other things. No matter what you call them, payday loans can get you through your financial crisis.
MYPRONTOCASH.com is here to help you with your payday loan needs.
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The minimum requirements for a payday loan are:
- You must be at least 18 years of age
- Have a job (or other regular source of income)
- You must have an active open bank account
To be approved for a loan, you need to meet the requirements above. Pronto Cash will then evaluate your application and determine whether you are eligible based on our set of approval criteria. Factors such as income, direct deposit of your pay, past payday loan history, and state of residence may affect the approval of your loan.
Pronto Cash may contact you directly and ask for additional information in order to approve the application. Pronto Cash utilizes proprietary criteria to evaluate applicants and will approve your loan when your application matches our criteria.
In order to increase your chances of getting approved for a loan, please be sure to fill out our application with honest verifiable information. For example, if you enter a cell phone number instead of a home phone it makes it more difficult to verify your information and we may not be able accept applications that cannot be verified.
We promise to do our best to help you with a loan, but unfortunately there's no guarantee that your loan application will be accepted.
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Simply complete the online application and submit it from our web site and you will be connected to us online within seconds.
Once you are approved, you will be a required to electronically sign and agree to the terms of the loan. However, you are under no obligation to accept the loan.
Typically the proceeds of your loan will be electronically deposited into your bank account the next business day or you can stop by one of our locations and pick up cash the same day.
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Your loan is normally due on your next pay date. However, Pronto Cash will allow you to extend your loan by paying a fee.
You typically have the following options:
- Do nothing and your loan will auto-finance
- Pay off the loan in full
- Renew the loan and pay interest and fees only
- Renew the loan and pay interest and part of the principal
Please contact us directly if you have repayment questions.
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The payday loan/cash advance is wired directly into your bank account by us or you can stop by one of our locations to pick up your cash.
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Pronto Cash typically process the loan immediately so that it will be available in your account the following business day after the loan is approved. If you apply on a weekend or holiday, the money will be sent to you by us the next business day.
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We accept applications 24 hours a day, 365 days a year.
However, once your application is given to a Pronto Cash, sometimes our procedures require additional verification which can only be done during normal business hours. Please keep in mind that the Pronto Cash can only electronically deposit money to your bank account on days when your bank is open.
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The following bank holidays are observed by Federal Banks and their branches:
- New Years Day
- Martin Luther King, Jr. Day
- Presidents Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
For holidays that fall on Saturday, Federal Reserve Banks and branches are open the preceding Friday. For holidays that fall on Sunday, Federal Reserve Banks and branches are closed the following Monday.
If your loan is approved on a weekend or bank holiday, your funds will be sent the next business day. You should contact Pronto Cash to confirm when the money will be deposited and the ACH department of your bank to verify that the funds have been credited to your account.
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ProntoCash will help you get up to $500.00 based on the information that you provide to us on the loan application. We may offer you a smaller loan until you establish a payment history with us.
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ProntoCash's fees are among the lowest in the payday loan industry.
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We can lend you money even if you only have a savings account. Please contact your bank to get the routing number. This is needed in order to electronically transfer the loan funds to your account.
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As long as you have a steady stream of income, we can provide a loan to you. Enter your benefit provider as your Employer. If you do not have the telephone number of your benefit provider, enter your own telephone number. Enter the number of months you have been receiving benefits for the Months Employed.
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If you do not have a driver's license or a state ID, please enter your passport number or social security number.
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You can submit your application securely by clicking "Secure Application".
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No, the application process does not require faxed documents. However, we may ask you to fax or come by one of our locations over certain information, such as a paystub, if we are unable to verify information in your application.
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Check Cashing FAQ
What types of checks does ProntoCash accept?
Payroll checks, government checks, insurance drafts or
checks, tax refund and rebate checks, checks made payable to a company, third
party checks, cashier’s checks and money orders are all welcome at ProntoCash.
Why should I choose ProntoCash as my check cashing store?
Convenience and security. Once completing a simple
enrollment, cashing your check is as easy as 1, 2, 3…
1. Bring your check to one of our convenient
locations.
2. Use your fingerprint to access your
account.
3. Take home your cash – it’s that easy!
That’s right – all you need to cash your check at
ProntoCash is your fingerprint. ProntoCash uses this secure, proven technology
to give you the fastest and most convenient check cashing experience possible.
The enrollment process only takes a few minutes to complete.
What can I do if I am too busy to come to ProntoCash every payday?
You
can set up your check to be direct deposited onto your ProntoCash Visa card.
After you enroll and arrange for the direct deposit services, you don't need to
set foot in a ProntoCash store to get your money! You get your money faster than
traditional check cashing allows and your ProntoCash Visa card is accepted at
any merchants where Visa or debit is accepted. Likewise, you can always access
your money from any ATM.
ProntoCash can also come to you at your workplace. With
our revolutionary mobile check cashing van, we can now bring check cashing
services to you! We use the same secure fingerprint technology as at all of our
locations so your transactions are safe both in our stores and on
location.
If
you are an employer interested in offering this benefit to your employees at no
cost to you, please contact us today. We can schedule a time to be at your
workplace that is convenient for both you and your employees.
Money Transfers:
I send money to Mexico on a regular basis - what is the cheapest way to send it?
Use
your ProntoCash Visa card for the simplest and least costly way to transfer
money to another location, including Mexico. Purchase a ProntoCash Visa card at
any ProntoCash location and load the desired funds onto your card. Then all you
have to do is mail the card to person you want to send the money to. More money
can be loaded onto the card at any later date.
Payday Advance Loans:
How soon will I get my money?
We
can complete application verification by 5pm CST. If approved, your money will
be deposited in your acct the next business day, excluding federal holidays and
weekends.

When do
I have to repay the loan?
Your payday advance loan repayment is due on your
subsequent payday.
